The Uplynk settings tab has been refreshed. While none of the settings have changed, we did update a few section names:

Account Settings is now User Settings

Playback Tokens is now Integration Keys

Stream Domains is now Playback Restrictions

Pod Formats have been added to Live Event configurations.  They allow you setup individual, predefined ad pods for your events that include durations and custom key/value pairs.  To accommodate these changes you'll notice a slighly new layout to your Live Event Dashboard. 

More details on this new feature can be found at https://support.uplynk.com/doc_live_events_2.html

Starting June 27th, 2018 your Uplynk CMS username and password will be managed by Verizon Digital Media Services Identity Management Service (IDS). IDS will increase security and provide a single identity that can be used across all VDMS properties.

Migration Process

  • The first time logging into Uplynk between 6/27/2018 and 8/01/2018, you will need to verify, change or add an email associated with your account

  • Make sure to have access to the inbox associated with this address

  • If you've already created an IDS identity for other VDMS services, this identity will be associated with your Uplynk account

  • Next, you will be directed to the IDS reset password page to create a new password using your email on file

  • That's it! Moving forward you'll be presented with the IDS login page whenever you navigate to cms.uplynk.com

  • Please make sure to migrate your account by August 1st

Important Notes

  • Your CMS and Slicer identities will be managed separately and can be accessed in Settings > Account Settings
  • These changes will have no impact on your API or Application Keys

New Slicer Requirements

  • Starting 8/1/2018, any Slicer & Live Slicer Software older than Release 17111500 dated 11/22/2017 will no longer connect to your Uplynk service and will no longer be supported.

  • Slicer authentication using API keys will be required and Slicer Release 17111500 or newer will be required to enable the API Keys

  • Download the latest Slicer Release via the Uplynk CMS before 8/1/2018 then click HERE to learn how to setup your slicers with API Keys

For any questions or concerns please contact your Technical Account Manager or our support team at [email protected] or 1-877-334-3236

Additions:

  • NIC bandwidth monitoring capabilities

  • Individual track gain processing, separate for Dolby and AAC

Fixes:

  • External ID was not being set correctly

  • Bandwidth test timeouts from remote locations

  • Delay in SCTE processing for SDI sources

Download the latest

Updating your slicer keeps you on the cutting edge of what our platform has to offer. Don't delay

Fixes:

  • Disaster recovery mode segfault

  • Issue with FPS sampling

  • Scheduling issues

Download the latest

Updating your slicer keeps you on the cutting edge of what our platform has to offer. Don't delay

Fixes:

  • SCTE related memory leak

  • Metadata dropping during content starts

  • SCTE timings during PTS rollover

Download the latest

Updating your slicer keeps you on the cutting edge of what our platform has to offer. Don't delay

On April 18, we will re-enable Email and SNS notifications for the Slicer Monitoring product. Please be aware if you previously had notifications enabled, those notifications will begin transmitting again as of April 18. Please contact [email protected] with any questions.

Additions:

  • Increased API timeouts for India

  • Added a way for SCTE python plugins to access slicer status and config, and set external id

Fixes:

  • Websocket Segfaults for Live Events 2

  • SCTE packet crashing slicer

  • Some broken CC issues

Download the latest

Updating your slicer keeps you on the cutting edge of what our platform has to offer. Don't delay

Fixes:

  • Hotfix for ad breaks on channels

Download the latest

Updating your slicer keeps you on the cutting edge of what our platform has to offer. Don't delay

Fixes:

  • Memory leak with specific live SCTE35/104 tags

  • A crash with the built-in webserver

  • Lipsync issues with Dolby audio tracks

  • Slicebot crashing with % characters in configuration files

Additions:

  • Support for slicer grouping for future automated failover

  • A built in tool to configure BlackMagic cards into full duplex or half duplex modes

Download the latest

Updating your slicer keeps you on the cutting edge of what our platform has to offer. Don't delay