The Uplynk Slicer family of applications runs on select Linux, MacOS, and Windows hosts in customer-managed deployments. The Slicer applications are required to perform certain communications tasks with the Uplynk Cloud infrastructure, such as logging in and reporting status.

Launched four years ago, the CSL V1 platform was our first CMS-integrated live-streaming solution via hosted slicer ingest into Uplynk. Many customers now deliver high-quality encoded source streams to Uplynk using newer protocols like SRT—and have successfully leveraged CSL V1. Conceptually, the platform established ingest points (URL’s and expected protocols) that could be streamed to. When a new cloud slicer was created, it would effectively be linked to the ingest point as part of that process.

You can now upload TS captures and other troubleshooting files directly through the new Support page in the Uplynk UI. Files are stored securely and automatically deleted after 14 days. Visit the Support section to get started.