On April 1st, we will be deploying an enhanced set of Analytics tools. The new UI and underlying data platform will provide customers with improved access to your analytical data and pave the way for new capabilities coming to the platform in the near future. Here's what you'll notice:

  • A new Services tab that will contain both the legacy and new analytics tools

  • Monitoring and Billing will be accessed through the Services tab

  • Billing tab will be replaced by the "Billing Usage Report" in the new analytics tool for customers who receive invoices

  • Data through March 31st will be stored in the legacy tool and data from April 1st onward will be in the new tool

For more information, view the updated documentation here.

On April 1st, we will be updating our Log Delivery system. The new and old logs will be pushed simultaneously to customers' S3 buckets until the old logs are deprecated on June 30th. This three month period should be used to test and integrate format changes. The new logs differ in the following ways:

  • Logs will be prefixed in an easily identifiable manner in your S3 buckets

  • Custom log fields will be replaced by an enhanced log schema, which includes asset, event or channel metadata

  • A default log schema will be in place for those customers not using custom fields

For more information, view the updated documentation here.

We released enhancements to the Asset Search API, to provide advanced search capabilities on asset libraries, such as metadata search, date range filtering, asset type filtering and multi-faceted searches. Please review the user documentation to learn more.

Fixes:

  • Slicer caught component thread error

  • Alternate audio lip sync issue

  • Failed beam start errors

  • Colorspace issues with non RGB pixel formats

  • Multiple TTML cues with the same timestamp

  • SCTE plugin setting title/desc and external id is more consistent

  • Audio only source with dolby option

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Updating your slicer keeps you on the cutting edge of what our platform has to offer. Don't delay

Verizon Media Streaming has made a change to Server Side Ad Insertion processing.  The change hardens the system against ad server response latency during live streams.  This change should not affect any playback or integrations.

Additions:

  • Fine tune tone map desaturation parameter on colorspace conversion

  • Increase limit for alternate audio tracks on UDP/RTP MPTS ingest from 16 to 32

Fixes:

  • Deadlock on services API calls when re-authenticating

  • Saturation issues with ProRes codec

  • Issues with audio config while being in blackout

  • Playback in Dash with more than 4 alternate audio tracks

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Updating your slicer keeps you on the cutting edge of what our platform has to offer. Don't delay

Today we released the redesigned Content tab. This represents a new look and feel for the Content tab, which follows Live Events, Live Channels, and the rest of the CMS styling. In addition, there are a number of improvements to the layout and display of information. Please contact support with any questions.

Additions:

  • Improve beam rollover at 8 hour mark

Fixes:

  • Segfault with SCTE104 data

  • Duplicate Close Caption tags in the manifest

  • Issue when using Nielsen with Dolby enabled

Download the latest

Updating your slicer keeps you on the cutting edge of what our platform has to offer. Don't delay

We have made improvements to our ad calls, which should increase ad fill and decrease the amount of ad slate seen when playback occurs close to the live edge (i.e. during low latency playback), as well as in instances where ad break notification occurred very close to the ad break.

Today, we released a redesign of Live Channels and an update to our Blackouts feature. The Live Channels tab has a new look and feel, as well as enhancements to improve the overall experience of managing channels.  The Blackouts update allows for more effective management of blackout rules and audiences.  If you had Blackout Zones or IDs created previously, we’ve migrated them to the new structure so that the transition is seamless.  Please review the User Documentation to learn more.