Reports

Access billing, usage, viewership, and ad performance reports with filtering and export controls.

Reports provide insight into billing, usage data, live channel viewership, live event metrics, on-demand metrics, and ads. You can customize report data with available controls to filter and export information for analysis.

To access reports, select Analytics from the left navigation, then select the desired report from the left-hand pane.

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Reports (log-in required) provide insight into billing, usage data, live channel viewership, live event metrics, on-demand metrics, and ads.

Controls and Functions

Customize your report data using controls. Functions allow you to view and print your selections.

Data Controls

Select Controls or a Control option to expand the panel where you can customize your metrics to view, print, or export.

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Reports include only data that satisfies all filters specified in the Control panel.

Control Panel Options

OptionDescriptionDetails
Time RangeSelect a custom date range, the relative by granularity, and exclusion options.To view metrics for a different time period, select an option from the Time Range section:
  • Custom date range. From the Date range option, set a start and end date/time.
  • Predefined date range. Customize your metric choices via the Relative by section (e.g., Previous day, This day, and Last n days).
  • Exclude dates. Check the Exclude last box to select your exclusion options.

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By default, all dates/times are specified in UTC.

AccountFilter by one or multiple account name(s).
  1. Select the Account drop-down.
  2. Optional. Search for an account by typing its name.
  3. Add accounts to the report by marking the desired accounts.
  4. Remove accounts from the report by clearing the desired accounts.
  5. Optional. Select SHOW SELECTED VALUES to list all the accounts you've included.
Playback TypeChoose between (live or vod). This option also determines the metrics that are displayed.
Channel/ Eventlive Playback Type only. Filter by channel or event name.The default values for this dropdown and the associated analytics are based on the Playback Type selected. This option is NULL for vod Playback Type.
Assetvod Playback Type only. Search for then select the assets you want included.The default values for this dropdown and the associated analytics are based on the Playback Type selected. This option is NULL for live Playback Type.
GranularityError Details report only. Change the interval for this report by selecting the desired granularity. Choose from Day, Hour, Month, Quarter, Year.

View/ Export individual data metrics

Access these features by hovering in the top right corner of any tile, selecting the three dots, and choosing the option.

OptionAccess
Maximize/ minimize data category.Toggle the maximize icon to enlarge or reduce the data view.
View summary of metric.Select the three dots, then select View Summary Data.
Export data summary.Select the three dots next to the data metric, then select Export to CSV. Your file will be saved to your default location.

Export Reports

  1. Select the Controls bar to define the report metrics. See Data Controls for details and options.

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    Reports include only data that satisfies all filters specified in the Control panel.

  2. Select the Export icon from the top right corner, then select Print.

  3. Choose your print options, then select GO TO PREVIEW.

  4. Optional. Select Configure to change the print options again.

  5. Select Print from the top left, choose your printer options, then select Print.

View exported reports

  1. Select the Export icon from the top right corner, then select View exports to list your PDF, CSV, and XLS files.

  2. Select a report to view it.

  3. Select Hide exports to close the export list.


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