Reports

Our Reports section offers a wealth of information on billing, usage data, live channels, live events, VOD, and ads. You can access various reports by navigating to the Analytics section and selecting the desired report. Customize your report data with available controls to filter and export information, making it easier to analyze and derive actionable insights.

To access reports, click Analytics from the left navigation; then select the desired report from the left-hand pane.

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Reports (log-in required) provide insight into billing, usage data, live channel viewership, live event metrics, on-demand metrics, and ads.

Controls and Functions

Customize your report data using controls. Functions allow you to view and print your selections.

Data Controls

Click Controls or a Control option to expand the panel where you can customize your metrics to view, print, or export.

Reports include only data that satisfies all filters specified in the Control panel.

Control Panel Options

Option	Description	Details
Time Range	Select a custom date range, the relative by granularity, and exclusion options.	To view metrics for a different time period, select an option from the Time Range section: Custom date range. From the Date range option, set a start and end date/time. Predefined date range. Customize your metric choices via the Relative by section (e.g., `Previous day`, `This day`, and `Last n` days). Exclude dates. Check the Exclude last box to select your exclusion options. By default, all dates/times are specified in UTC.
Account	Filter by one or multiple account name(s).	Click on the Account drop-down. Optional. Search for an account by typing its name. Add accounts to the report by marking the desired accounts. Remove accounts from the report by clearing the desired accounts. Optional. Click SHOW SELECTED VALUES to list all the accounts you've included.
Playback Type	Choose between (`live` or `vod`). This option also determines the metrics that are displayed.
Channel/ Event	`live` Playback Type only. Filter by channel or event name.	The default values for this dropdown and the associated analytics are based on the Playback Type selected. This option is NULL for `vod` Playback Type.
Asset	`vod` Playback Type only. Search for then select the assets you want included.	The default values for this dropdown and the associated analytics are based on the Playback Type selected. This option is NULL for `live` Playback Type.
Granularity	Error Details report only. Change the interval for this report by selecting the desired granularity. Choose from `Day`, `Hour`, `Month`, `Quarter`, `Year`.

View/ Export individual data metrics

Access these features by hovering in the top right corner of any tile, clicking the three dots Revert , and selecting the option.

Option	Access
Maximize/ minimize data category.	Toggle the maximize icon to enlarge or reduce the data view.
View summary of metric.	Click the three dots; then select View Summary Data.
Export data summary.	Click the three dots next to the data metric; then select Export to CSV. Your file will be saved to your default location.

Export Reports

Click on the Controls bar to define the report metrics. See Data Controls for details and options.

Reports include only data that satisfies all filters specified in the Control panel.
Select the Export icon from the top, right corner. Then click Print.
Choose your print options, then GO TO PREVIEW.
Optional. Click Configure to change the print options again.
Click Print from the top left, select your printer options, then click Print.

View exported reports

Select the Export icon from the top, right corner. Then click View exports to list your PDF, CSV and XLS files.
Click on a report to view it.
Select Hide exports to close the export list.

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