Live Slicer Monitoring Dashboard

Dashboard

The Live Slicer Monitoring dashboard provides statistics and graphs that describe Live Slicer health.

The left pane

• Determines whether you will view the Slicer Views associated with your personal user account or your organization's shared ones.
• Allows you to switch to a different Slicer View.
• Indicates the current Slicer View and the number of Live Slicers associated with it by health status.
• Toggles Live Slicers from the dashboard by owner. For each owner, it also indicates the number of Live Slicers by health status.

The right pane provides the following information and statistics for each Live Slicer associated with the current Slicer View.

Key Information

By default, all Live Slicers that have been associated with the currently selected Slicer View and that have been active within the last 24 hours are displayed on the dashboard. You can filter this list by Live Slicer ID, health status, or account owner.

• Filter by Live Slicer ID: Enter the desired ID and then press the Enter key.
• Filter by Live Slicer health status: Select the health status filter icon, mark and/or clear the desired statuses, and then select off of it to hide the popup.
• Choose Columns: Select the set of columns to display by selecting the columns icon.
• View Detailed Information: Selecting a Live Slicer provides more detailed information about that Live Slicer and its health. This detailed view is known as Live Slicer Details.

Live Slicer Details

View more detailed health information by selecting a Live Slicer.

• Health Measurement: Live Slicer health is measured according to its current ruleset. View and/or set a Live Slicer's ruleset from the pane on the right-hand side of the window.
• Assign Rulesets: Assign rulesets to one or more Live Slicers from the Monitoring Rules page.
• Set Profile: View and/or set the profile that determines when the Live Slicer will push health data to Amazon SNS or trigger audio notifications from the pane on the right-hand side of the window.

This mode consists of the following four views: Slicer Snapshot, Charts, Health Details, Status.

Slicer Snapshot

This view consists of the following sections:

• Preview: Displays a thumbnail preview of the Live Slicer's output. The output for this preview varies according to its state.
  • Slicing: Displays recently sliced content.
  • Ad Break: Displays a message indicating that the thumbnail is unavailable.
  • Replacing Content: Displays a message indicating that the thumbnail is unavailable.
  • Blackout: Displays a message indicating that the thumbnail is unavailable.
  • Offline: By default, green frames are shown whenever the signal is lost. Black frames or an image may be shown instead when either the no_signal_pad or the no_signal_image setting is defined.
• Health Level: Indicates the Live Slicer's current health status and the duration that it has been in that state.
• Slicer Status: Indicates the Live Slicer's status and the duration that it has been in that state.
• Health -{Ruleset}: Displays historical health status for the current Live Slicer. The line graph's title indicates the ruleset through which health status was determined.

Charts

This view graphs historical statistics for key metrics. Select a metric to view its line graph.

Each metric is color-coded to indicate health status:

• Healthy: Indicates that all monitored metrics are below warning thresholds.
• Neutral: Indicates that the Live Slicer is not slicing content.
• Warning: Indicates that one or more monitored metrics are at warning levels.
• Critical: Indicates that one or more monitored metrics are at critical levels.

Some of the metrics reported in this view may determine Live Slicer health status in multiple ways. This relationship is described below.

For more information see Monitoring Metrics.

A Live Slicer's status is determined by ruleset. If a Live Slicer has been assigned multiple rulesets, then each unique combination of Live Slicer and ruleset will be listed on the dashboard.

Health Details

This view provides detailed Live Slicer health for a given timestamp.

• Details: Identifies the timestamp for the current set of health data and the amount of time that the Live Slicer has been in the current state.
• Metrics: Provides health data for each metric. Each row identifies a metric, its health status at the time identified in the Details section, and a brief description of the last time that this metric's health status changed.

Status

This view provides metric data for a given timestamp.

• Details: Identifies the timestamp for the current set of health data.
• Status JSON: Provides detailed Live Slicer information, including metrics, in JSON format.
• Metrics: Provides data for each metric.

Alert Log Data

The Alert Log page displays log data for alerts generated for the current Live Slicer over the specified date range. Use this historical data to discover trending issues and adjust warning/critical alert levels.

• Alert log data is paginated and limited to 10,000 entries. If you encounter this limitation, adjust your filters (e.g., reduce the time window or only show changes in health status) to reduce the number of entries.
• Alert log data is displayed in reverse chronological order (i.e., newest to oldest event).
• Log alerts are triggered according to the rulesets assigned to your Live Slicers.

Key Information

Filter log data by:

• Health Status: Mark or clear the desired health statuses.
• Status Change: Filter log data to only show changes in a Live Slicer's health status by marking the Show changes in health only option.
• Time: Specify the date range for which log data will be shown by setting the From and To options and then selecting Apply.

The following information is provided for each logged alert:

Common Tasks

• View Log Data: View the Alert Log page by selecting Log from the Live Slicer Monitoring dashboard.
• Refresh Log Data: View log events that have occurred since the start of your browsing session by selecting Apply.
• Filter Log Data: Filtering options are provided on the left-hand side of the page.
• Navigate Log Data: The Alert Log page can display up to 15 alert events. View older alerts by selecting one of the following:
  • « First: Navigates to the first page.
  • Previous: Navigates to the previous page.
  • Page_Number: Navigates to a specific page.
  • Next: Navigates to the next page.
  • Last »: Navigates to the last page.

Penalty Box

The Penalty Box allows you to quickly review all Live Slicers that are experiencing one or more monitored metrics at warning levels, critical levels, or both.

Key Information

To view the Penalty Box, follow these steps:

1. From the main menu, navigate to Services and then select Monitoring 2.0.
2. Open the Slicers menu and then select Penalty Box.

The Penalty Box displays all unhealthy Live Slicers for any of your monitored accounts.

• Unhealthy Live Slicers for your own account belong to the Personal slicers category. This category also includes any Live Slicers to which you have been granted access that do not belong to your organization.
• If you belong to an organization, then your organization will also be displayed as a category.

Each category indicates the number of Live Slicers that are experiencing one or more monitored metrics at critical and warning levels.

Use the Unhealthy Only option to determine whether to list your organization or Personal slicers when that category only contains healthy Live Slicers.

Audio Notifications

You can configure the Live Slicer Monitoring dashboard to provide audio cues when one of the following conditions is true:

• The state of a Live Slicer changes from "Healthy" to "Warning."
• The state of a Live Slicer changes to "Critical."

Set up Audio Notifications

1. Navigate to the Notifications page.

   • From the main menu, navigate to Services.
   • Select Monitoring 2.0.
   • Navigate to Settings > Notifications.

2. Select + Create New Profile.

3. From the Name option, enter the name of the new notification profile.

4. Toggle warning or critical audio notifications by selecting the Enabled/Disabled Audio Alarm option from the Warning or Critical section.

5. Select Save.

6. Navigate to the Live Slicer Monitoring dashboard.

   • From the main menu, navigate to Services.
   • Select Monitoring 2.0.

7. From the Saved Views option, select a Slicer View that contains the desired Live Slicer.

8. Select the desired Live Slicer.

9. From the Active Notification Profile option, select the notification profile created in step 3.

10. Repeat steps 7 - 9 for each desired Live Slicer.