Monitoring Rules and Metrics

Monitoring Rules

Use rulesets to define rules that identify the metrics to monitor and the thresholds for warning/critical levels.

Key Information

• By default, Live Slicers are monitored using a default set of read-only monitoring rules. However, you may assign a custom set of monitoring rules to one or more Live Slicers.
• View your custom monitoring configurations from the Monitoring Rules page.
• Once you have created a custom monitoring configuration, you may reassign a Live Slicer to it. The previous set of monitoring rules (e.g., Default) will no longer apply to the Live Slicer, since a Live Slicer may only be associated with a single set of monitoring rules at any given time.
• All metrics, with the exception of Closed Captioning Last Seen, are updated every 4 seconds. The Closed Captioning Last Seen metric is updated every 10 seconds.
• The Live Slicer only reports monitoring data when slicing content. It cannot report data when it is in another state (i.e., ad break, replace content, or blackout), since it is not receiving a video feed.
• A user with either the admin or read/write permission can create rulesets that can be leveraged by any member of your organization. This type of ruleset is known as an organization ruleset.

Create a Custom Set of Monitoring Rules

1. Navigate to the Monitoring Rules page.

   • From the main menu, navigate to Services.
   • Select Monitoring 2.0.
   • Navigate to Settings > Monitoring Rules.

2. Organization: Admin and Read/Write Users: Determine whether a ruleset will be created for your organization or for personal use. From the Organizations option, select either your organization or Personal.

3. Select + Create New Ruleset.

   • Enter the name for the ruleset in the Ruleset Name field.
   • Configure each metric that should trigger warning/critical status.
     • Find the desired metric.
     • Select either Warning or Critical from the Severity option.
     • Define the conditions under which the metric will change health states.
       • States: Configure the Set option to the number of seconds that the sub-optimal state (e.g., no signal, no closed captions detected, or black video was detected) must persist before the Live Slicer's health will change to the severity defined in the Severity option. Configure the Clear option to the number of seconds that the optimal state must persist before the Live Slicer's health will change back to healthy.
       • Measurements: Configure the Set Threshold option to the condition that must be met for the number of seconds defined in the Set Duration option before the Live Slicer's health will change to the severity defined in the Severity option. Configure the Clear Threshold option to the condition that must be met for the number of seconds defined in the Clear Duration option before the Live Slicer's health will change back to healthy.

4. Repeat the above steps as needed.

5. Select Save.

Modify a Custom Set of Monitoring Rules

1. Navigate to the Monitoring Rules page.

   • From the main menu, navigate to Services.
   • Select Monitoring 2.0.
   • Navigate to Settings > Monitoring Rules.

2. Organization: Admin and Read/Write Users. Determine whether to modify a ruleset that was created for your organization or for personal use. From the Organizations option, select either your organization or Personal.

3. Select the desired ruleset.

4. Review and modify the conditions under which metrics will change health states as needed.

5. Select Save.

Delete a Custom Set of Monitoring Rules

1. Navigate to the Monitoring Rules page.

   • From the main menu, navigate to Services.
   • Select Monitoring 2.0.
   • Navigate to Settings > Monitoring Rules.

2. Organization: Admin and Read/Write Users. Determine whether to delete a ruleset that was created for your organization or for personal use. From the Organizations option, select either your organization or Personal.

3. Mark each desired ruleset.

4. Select Delete Selected Rulesets.

5. Select Yes, Delete It.

Assign a Custom Set of Monitoring Rules to One or More Live Slicers

1. Navigate to the Monitoring Rules page.

   • From the main menu, navigate to Services.
   • Select Monitoring 2.0.
   • Navigate to Settings > Monitoring Rules.

2. Determine whether you will map a ruleset that was created for your organization or for personal use. From the Organizations option, select either your organization or Personal.

3. Select Ruleset Mappings.

4. From the 1. Choose a Ruleset to Apply option, select the desired custom monitoring configuration.

5. Optional. Use the Search field to filter the list of available Live Slicers by name and owner.

6. Mark the desired Live Slicers.

7. Select Apply Ruleset to Selected Slicers.

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   Alternatively, you may assign a ruleset to a Live Slicer from the Live Slicer Monitoring dashboard by selecting the desired Live Slicer and then selecting the rule set that will be applied to it from the Ruleset option.

Assign the Default Set of Monitoring Rules to One or More Live Slicers

1. Navigate to the Monitoring Rules page.

   • From the main menu, navigate to Services.
   • Select Monitoring 2.0.
   • Navigate to Settings > Monitoring Rules.

2. Determine whether you will map a ruleset that was created for your organization or for personal use. From the Organizations option, select either your organization or Personal.

3. Select Ruleset Mappings.

4. Optional. Use the Search field to filter the list of available Live Slicers by name and owner.

5. Mark the desired Live Slicers.

6. Select Remove Ruleset from Selected Slicers.

Metrics

A description for each monitoring metric is provided below.